Privacy Policy

Last updated: 5 July 2026

Who we are

This website, www.vicsticketskapparis.com, is operated by Vic’s Tickets Kapparis, a local ticket and excursion booking agency based at Kennedy Avenue 41, Kapparis, Paralimni 5296, Cyprus. We help visitors and residents in Protaras, Kapparis, Pernera and the wider Ayia Napa area book boat trips, excursions, tours, shows and related activities offered by ourselves and by third-party operators.

For any privacy questions, you can reach us by phone at +357 95 585510 or by email at [insert email address].

What personal data we collect

We only collect the personal data you choose to give us, typically when you get in touch about a booking. This may include:

  • Your name, phone number, email address, and any details you provide through our contact form, by phone, or via WhatsApp.
  • Booking details such as the activity you’re interested in, preferred dates, number of guests, and your accommodation or pick-up location.
  • Any additional information you volunteer, for example dietary requirements or accessibility needs relevant to a specific excursion.

We do not operate an online checkout or store payment card details on this website. Bookings and payments are arranged directly with us or with the relevant activity operator, by phone, in person, or through the operator’s own booking system.

Cookies and embedded content

Like most WordPress websites, ours uses a small number of technical cookies needed for the site to function correctly (for example, to remember your cookie consent choice).

This page and others on our site also include embedded content from third parties, including:

  • A Google Maps embed showing our office location, which may set cookies and load resources from Google once you interact with the map.
  • A link to our Facebook page.
  • Review widgets and links to TripAdvisor and Trustpilot.

These third-party services may collect data about your visit and set their own cookies in line with their own privacy policies. We don’t control this data collection and recommend checking each provider’s privacy policy for details.

How we use your data

We use the information you provide to:

  • Respond to your enquiry and discuss the activities, tickets or excursions you’re interested in.
  • Arrange and confirm your booking, including passing on necessary details to the boat, tour, or activity operator who will actually provide the experience.
  • Contact you about your booking, such as confirming pick-up times or any changes.
  • Improve our service and respond to feedback or reviews.

We do not use your personal data for automated decision-making or profiling, and we do not send marketing communications unless you’ve specifically asked us to.

Who we share your data with

We share the minimum information necessary with the specific boat, tour, taxi, or activity operator involved in fulfilling your booking, so that they can provide the service you’ve requested. Each operator is responsible for how they handle your data once it’s shared with them, in line with their own privacy practices.

We may also share data with service providers who support our website and communications (such as our website host or email provider), and we will disclose information where required by Cyprus or EU law, or to protect our rights, property or safety, or that of our customers.

We do not sell your personal data to third parties.

How long we keep your data

We keep booking-related enquiries and correspondence for as long as needed to handle your booking and to deal with any follow-up questions, complaints or legal requirements, and no longer than necessary for those purposes.

Your rights

As Cyprus is part of the European Union, your personal data is protected under the General Data Protection Regulation (GDPR). You have the right to:

  • Ask us what personal data we hold about you and receive a copy of it.
  • Ask us to correct inaccurate or incomplete data.
  • Ask us to delete your data, where we’re not required to keep it for legal or administrative reasons.
  • Object to or ask us to restrict certain uses of your data.
  • Lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus if you believe your data has been mishandled.

To exercise any of these rights, contact us using the details above.

Children’s privacy

Our services are intended for adults making bookings on behalf of themselves and their traveling party. We don’t knowingly collect personal data directly from children.

Security

We take reasonable steps to protect the personal data you share with us. However, no method of transmission over the internet is completely secure, and we can’t guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated “last updated” date.

Contact us

Vic’s Tickets Kapparis
Kennedy Avenue 41
Kapparis, Paralimni 5296, Cyprus
Tel: +357 95 585510
Email: info (at) vicsticketskapparis.com

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